Customer Issue: One of Mrs. Atworth’s door panels was pried out of place by attempted home invaders. They gave up before they could get inside, but the panel still needed replacement.
Our Solution: After disconnecting the door and lifting it out of its tracks, we laid it down and unscrewed the damaged long panel. The damage was not enough to impede removal, so replacing it was a simple operation. The customer’s door will need some repainting, due to the replacement not being available in the same color, but the hardware itself fit without issue.
Garage Door Opener Repair
Customer Issue: Mr. French’s door made loud grinding noises during opening and closing, and it got worse over time. He began to fear he was tearing his door apart.
Our Solution: Testing the opener confirmed that the noise was coming from inside the engine, and we went over the external hardware to make sure there was no outside cause. We then looked inside of the opener and found the drive chain partly tangled around the rim of its spool. The chain was not yet damaged, so we removed and respooled it without needing to replace any parts. We then straightened the spool and tightened it in place to keep this from happening again.