The customer’s call described erratic behavior from his garage door that sounded like opener problems. When Mr. Klobvich told us about his door starting and stopping at arbitrary heights, we knew he needed some opener troubleshooting.
Automatic garage door openers have lift and travel settings that determine when they stop moving when activated. Programming bugs, accidental contact with the controls, and general wear can cause those settings to slip, causing the door to “think” it has less room to work with. We reprogrammed the opener to Mr. Klobvich’s garage door dimensions and weight, and that solved the problems.
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