When a garage door goes off track it’s often because either the rollers, the track (or both) have sustained some form of damage.
In Mr. Vasquez’s case, the garage door track had bent at a certain section, and two of the plastic rollers on that side were also damaged. We repaired the track damage to ensure it maintained a straight form and replaced the broken rollers. Since the garage door rollers facilitate the steady movement of the panels, when they incur damage, problems arise fairly quickly. Thus, we managed to solve the problem with minimal work on the door.
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* $29 service call - deducted from the service
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